Shipping Policy

Summary for shipping

• The majority of products inside the United States are sent for free; however, certain items may need extra shipping charges.

On what date will your order be shipped? I recently submitted an

Before your item goes out, please allow 1 to 2 business days for order processing and production.

USPS and FedEx will deliver orders made inside the US, while the shipping method for orders placed outside the US will depend on the fulfillment center where the order was completed.

The normal transit time to the United States is 3–7 business days.

Unforeseen events like natural disasters, holidays, bad weather, and others may cause delays in shipments. Although the majority of things will arrive on time, there can be unexpected circumstances that create delays for our couriers. The shipping provider is responsible for managing any delivery issues; hence, we are unable to guarantee an exact arrival time.

Do I get a tracking number?

We provide tracking for every transaction. Tracking will be available as soon as your items arrive. Since our product research team makes an attempt to source high-quality yet reasonably priced commodities, each product may be sent from a different fulfillment center situated anywhere on the globe.

We only currently ship inside the United States.

Shipping Approach:

Orders usually ship between 3 and 7 days. (Monday through Friday) via FedEx or UPS. For huge items, we used LTL.

1–2 days (Monday–Friday) for handling

3–7 days (Monday–Friday) for transit

Sending goods to the USA

We also ship to Washington, DC, APO/FPO/DPO addresses, U.S. P.O. Boxes, and U.S. territories. Which shipping choices are available to you after purchase will depend on your shipment address.

A separate shipping charge can apply depending on the item's weight, size, special packing, or freight delivery. Any combined or reduced shipping promotions do not apply to these delivery prices, which are specifically indicated on the goods they apply to.

The minimum purchase requirement does not apply to gift cards, packaging, taxes, or prior purchases, and these items also cannot be combined with the offer. When checking out, eligible customers must choose this option in order to get free delivery. The first ship-to address for the order may be any US region, including Puerto Rico. If you choose a different mode of delivery, there will be additional charges. Past orders are not eligible for refunds. Non-transferable and subject to change at any time and without warning. Shipments to foreign countries are not eligible.

Delivery Periods:

Standard delivery should reach US addresses in 3 to 7 business days.

Deliveries may be made straight to any address apart from post office boxes. If you live in a remote area, the closest service center of our shipping partner may need you to pick up your merchandise, or there may be an additional delivery cost.

Delivery Status:

As soon as your purchase arrives, a confirmation email will be sent to you with your tracking number.

If a delivery confirmation email doesn't arrive right away, don't worry! Given that we are aware of the delivery date or dates provided, we will ensure that the items are delivered within the timeframe stated at checkout.

Order alterations

If the order has to be amended or canceled, please contact our customer service.

Incomplete delivery:

In order to find your cover, you should contact the carrier because we have control over it after the item is covered (after it is in their custody). If your order was done successfully but you haven't received it yet despite the tracking status suggesting delivery, Please inform us if the issue persists, however.

Contact support@waenam.com via email.

24/7 client assistance

We'll give it our best effort for you.